
To find out more, please drop us a line.
[email protected]We at Stephenson Harwood LLP ("SH", "we", "us", "our") operate our website www.arbitrationhub.com (the "Site"). "SH Group" means Stephenson Harwood LLP and other partnerships, corporations and undertakings which are authorised to carry the name "Stephenson Harwood"; and a "member of the SH Group" has a corresponding meaning.
It is important to us that we protect the privacy of personal information and for you to know what type of information we collect and how we treat information we may receive from you. We detail below how we collect personal information about you from your use of the Site.
This Privacy Notice forms part of our Website Terms and Conditions and the definitions in the Website Terms and Conditions also apply to this Privacy Notice.
The types of information we collect from you
We may collect and store the following types of personal information about you when you use the Site or by corresponding with us (for example, by email). This includes information you provide when registering to use the Site or sharing any data via our social media functions. The information given to us may include:
Automated collection of information
Each time you use the Site, we may automatically collect the following types of information by using cookies, server logs and other similar technologies:
Legal basis for processing
Our processing of your personal information is necessary: (i) for the performance of contracts to which you will be a party and in order to take steps at your request prior to you entering into those contracts; and (ii) for the purposes of legitimate interests pursued by us.
Legitimate interests
Our processing of your personal data is necessary for the purposes of legitimate interests pursued by us, namely: (i) collecting user information to provide you with a safe, smooth, efficient and customised experience; (ii) to make sure you receive updated information on SH's business activities; (iii) to provide the services you have requested and to provide them efficiently; (iv) to ensure that the content on the Site is presented in the most effective manner for you and your device; (v) to allow you to participate in any features on the Site when you choose to do so; and (vi) for our own marketing and research.
Purposes of processing and use of your personal information
We may use your personal information specifically to:
If you are an existing user of our services, we may only contact you with information about services similar to those we provide. If you are a new user of our services, we may contact you with information about our services more generally.
Disclosure of personal information
Except as expressly set out in this Privacy Notice we do not share, sell, or lease personal information about you to any third parties for their marketing use.
We may disclose personal information to provide our services, respond to legal requirements, enforce our policies and protect our rights and property. The personal information you provide to us may also be shared with the SH Group if this is necessary to provide you with our services, respond to your inquiries or for any other related purposes.
We may also provide third party service providers access to information where they support or provide services to us. We will ensure that if we share information with, or provide access to, third party service providers, any such disclosure or access is at all times in compliance with data protection legislation.
We may also share your personal information with:
Your rights
You have a number of rights concerning the way that we use your information. At any time, you have the right to:
Any request for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with applicable data protection legislation.
Security and storage of your information
Although we maintain physical, electronic, and administrative safeguards to protect your personal information from unauthorised or inappropriate access, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to us or provided though the Site.
Personal information that you submit may be sent to, and stored on, secure servers owned by or operated for us. If we collect personal information about you through the use of the Site we will only retain that information for as long as is reasonably necessary to fulfil the activity requested, or as may be required by law.
Your personal information may be transferred to, and stored at, a destination outside the UK or European Economic Area ("EEA") and may also be processed by staff operating outside the UK or EEA who work for us, the SH Group, or for one of our service providers.
When we, or our permitted third parties, transfer your information outside the UK or EEA, we or they will impose contractual obligations on the recipients of that data to protect your information to the standard required in the European Economic Area. We or they may also require the recipient to subscribe to international frameworks intended to enable secure data sharing. In the case of transfers by us, we may also transfer your information where: (i) the transfer is to a country deemed by the UK government or European Commission to provide adequate protection of your information; (ii) where you have consented to the transfer; or (iii) where such transfer is otherwise permissible under Data Protection Legislation (for example where we are required to provide such information by law).
Certain features of the Site will allow for social networking. You should ensure when using these features that you do not submit any personal data that you do not want to be sent, collected or used by other users, such as profile details or email address.
Opt-Out
You also have the option of "unsubscribing" from our mailing list for newsletters, alerts and updates at any time, thereby disabling any further such email communication from being sent to you. To unsubscribe just send an email to [email protected] with the word 'remove' in the subject line and the email address that you wish to be removed within the email. In addition, each electronic mailing we send you will contain details of how you can unsubscribe.
Please note that it may take up to one month to action your request.
Automated processing
We do not carry out automated decision-making or profiling in relation to your personal information.
Cookies
Our use of cookies
SH would like to set and access cookies and similar technology (referred to here as "cookies") on your device to obtain information about how you access and use our www.arbitrationhub.com website (Site), to enhance your experience on the Site and to connect you to social media. This helps us to provide you with a good experience and allows us to improve the Site. Unless you have adjusted your browser settings so that it will refuse cookies, the Site will set strictly necessary cookies when you load and navigate it. We will not set any cookies through this Site, other than those that are necessary to make the Site work, without your consent.
You can give consent to cookies, or withdraw any consent you have previously given, through our cookies tool or your browser settings - for more detail, please see Refusing or restricting cookies below. Please note that, in order to refuse cookies that are set by third parties, you must use your browser settings or visit the third party site and follow the instructions in their cookie notice.
What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a site. Cookies are then sent back to the originating site during your browsing session or on each subsequent visit, or to another site that recognises that cookie. The cookies we set do lots of different jobs, such as to help us to improve the Site and deliver a better and more personalised service, remember your preferences, and generally improve the user experience. You can find more information about cookies at http://www.allaboutcookies.org/.
The cookies we use on this Site can be categorised in accordance with the categories found in the ICC UK cookie guide, as set out below:
Name | Source | Purpose | Expiry |
CookieControl | Civic | This cookie is set in order to remember the user's preferences in regards to cookies. | Persistent - expires after 90 days. |
Name | Source | Purpose | Expiry |
_gid
| Google Analytics | This cookie name is associated with Google Universal Analytics. It stores and updates a unique value for each page visited. | Persistent - expires after 24 hours. |
_ga
| Google Analytics | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
| Persistent - expires after 2 years. |
_gat | Google Analytics | This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. | Persistent - expires after 1 minute. |
Cookies can also be categorised in accordance with how long they are saved on your device: "session cookies" are short-term cookies that are only saved on the device's memory for the duration of a user's visit to the Site, whereas "persistent cookies" remain saved in the device's memory for a set period of time, even after the browser session has ended. The expiry period for each cookie is set out above.
Refusing or restricting cookies
You may refuse to accept, or withdraw your previous consent to, cookies in two ways:
Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains detailed information on cookies and how to delete, restrict or block them on a wide variety of browsers. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
To opt out of being tracked by Google Analytics across all websites, you may be able to use the tool provided by Google available at: http://tools.google.com/dlpage/gaoptout.
Please be aware that if you select to refuse or restrict cookies, the full functionality of the Site may no longer be available.
Contacting us
If you have any questions about this Privacy Notice, please contact us at [email protected], on +44 20 7329 4422 or alternatively at 1 Finsbury Circus, London EC2M 7SH.
If you have any concerns about our use of your information, you also have the right to make a complaint to the Information Commissioner's Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113.
Changes to this Notice
We may amend this Privacy Notice at any time by posting the amended terms on the Site. All amended terms will automatically take effect immediately on posting. Please check this Privacy Notice periodically to inform yourself of any changes. If you do not accept the changes made to this Privacy Notice you should immediately stop using the Site.
Version: September 2021
To find out more, please drop us a line.
[email protected]